ISRO Satellite Centre
20 September 2019,  18:38  IST   
 
 

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Tender Common Template Details
TenderNo: 6644 Tender Ref. Date: 13-08-2019
Tender Ref. No: ISAC/CE/2019E0647402
Template Desc : SERVICE CONTRACT TERMS AND CONDITIONS






Sr No Description Value
1 .
Government of India
Department of Space
U R Rao Satellite Centre
Bengaluru



ANNEXURE - I


ONSITE MAINTENECE OF LAN INFRASTRUCTURE



1 Place of Activity URSC / ISITE
2 Scope of work / activity ONSITE MAINTENECE OF LAN INFRASTRUCTURE
3 Total No. of Units of Work during the contract (Tentative) Category-2
DIPLOMA IN ELECTRONICS/ELECTRONICS AND COMMUNICATION/ COMPUTER SCIENCE
Category-3
ITI IN COMPUTER SCIENCE/ELECTRONICS/ ELECTRONICS AND COMMUNICATION
4 Skill/ Training Required for Each Category DIPLOMA ITI
5 Maximum Unit of work per workforce to be carried out in one shift/day 8 8
6 Minimum work units to be completed in a month 624 416
7 Number of personnel to be deployed 03 02
8 Number of locations work has to be carried out 3 3
9 Duration of the Contract ( Months) 24 24
10 Total work units in the contract 14976 9984
11 Minimum Wages per day fixed by U R Rao Satellite Centre (Guidance Value in Rupees) INR 1210/- INR 858/-

*1 TSU =8 HOURS


ANNEXURE - II


GENERAL TERMS AND CONDITIONS FOR SERVICE CONTRACT



1.0Definitions:
  
1.1The term 'U R RAO Satellite Centre [URSC]' formerly known as ISRO Satellite Centre [ISAC], a Center under the Indian Space Research Organization (ISRO) of the Department of Space (DOS) hereinafter called 'Service Receiver' includes its Units/Entities/Groups/Divisions and facilities all over Karnataka State under the administrative control of URSC and its offices located at HAL Airport Road, Vimanapura Post, Bengaluru - 560 017 & ISRO Satellite Integration and Test Establishment (ISITE), Marathahalli, Bengaluru - 560 037
  
1.2The term 'Service Provider/Bidder' shall mean any registered Establishment which can be deemed responsible and held accountable for performing the Work Package Contract.
  
1.3The term 'Work Package' shall mean a Work Package Contract to provide services at different Entities/Groups/Divisions of URSC.
  
1.4The term 'Focal Point' shall mean the designated officials of URSC, who will be from the technical/administrative stream of the Units/Entities/Groups/Divisions, who will be co-ordinating with the Supervisor of the Service Provider/Bidder. The Focal Point of URSC shall be mentioned in the respective Work Package Contract.
  
1.5The term 'Supervisor' shall mean the identified/qualified work-force of 'Service Provider/Bidder'.
  
1.6The term 'Paying Authority' shall mean the respective Sr. Accounts Officer/ Accounts Officer of the URSC.
  
2.0Documents required to be submitted by the Service Provider/Bidder
  
2.1The Bidder has to submit the details as per Annexure-A for the Tender.
  
2.2The Bidder has to submit Declaration Form as per Annexure-B.
  
2.3The Bidder has to submit declaration with respect to Court cases, if any pending or being contemplated against the Service Provider/Bidder as per Annexure-C.
  
2.4The Bidder has to submit Compliance Statement as per Annexure-D.
  
2.5The Bidder has to submit 'No Near Relative' Certificate in the format as at Annexure-G.
  
2.6An undertaking in line with the format at Annexure-H.
  
3.0Scope of the work:
  
3.1This is a 'Work Package' intended for carrying out all the activities as defined in the scope of Work Package Contract.
  
3.2The Service Provider/Bidder shall ensure that the work assigned to them is completed within the prescribed time-limit, under their Supervision.
  
3.3The Service Provider/Bidder shall engage required number of work-force with relevant qualifications for the execution of the work as per the scope of the work mentioned in the covering document.
  
4.0Period of Contract:
  
The proposed Work Package will be valid for a period of 12/24 months or any such period as defined in the scope of Work Package and with an option to extend the same for a further period of one year upon mutual consent.
  
5.0Working Hours:
  
5.1Normal Working Hours: - Generally the working hours of the URSC are from 0830 hours to 1700 hours with half an hour lunch break. The Service Provider/Bidder has to execute the work from Monday to Friday in the normal working hours.
  
5.2Round the Clock Working Hours:- In certain specified areas as defined in the scope of work, the activities are to be carried out on round-the-clock basis as determined by the Focal Point, URSC and as defined in the scope of work. The shift timings in such instances will be specified in the scope of work.
  
5.3Extended Working Hours:- Based on the requirement, the Service Provider/Bidder should be prepared to undertake the work during extended hours as well as on holidays.
  
5.4Change in Working Hours:- The Service Provider/Bidder shall also adhere to any changes made in the present shift timings in the specified area of the URSC and shall follow the said changed timings.
  
6.0Legal:
  
6.1The Service Provider/Bidder shall be a Registered Firm and not an individual and copy of such valid registration certificate shall be provided along with the offer/bid mandatorily. The bye-law of such establishment should permit undertaking of the assigned work failing which the offer/bid will not be considered.
  
6.2The Service Provider/Bidder shall abide by the law of the land including, Contract Labour (Regulation & Abolition) Act, Central Rules 1971, EPF Act, ESI Act, Minimum Wages Act, Equal Remuneration Act, Employees Compensation Act, Payment of Wages Act, Income Tax Act, Goods and Services Tax Act or any new regulations/legislations enacted in this regard and its compliance as applicable during the tenure of the Contract. Service Receiver shall in no way be responsible for any default regarding statutory obligation. The Service Provider/Bidder has to ensure compliance of the above provisions at the time of submission of bill to the Service Receiver and while making payments to their work-force at all times during the currency of the Work Package Contract.
  
6.3The Service Provider/Bidder will discharge all the legal obligations in respect of the work-force engaged by them for the execution of the work in respect of their remuneration and Service conditions and shall also comply with all the rules and regulations and provisions of the law in force that may be applicable to them from time to time. The Service Provider/Bidder shall indemnify and keep indemnified ISRO/URSC from any claim, loss or damages that may be caused to it on account of any failure to comply with the obligations under various laws. In case of any dispute, the decision of ISRO/URSC shall be final and binding on the Service Provider/Bidder.
  
6.4The timely payment of remuneration to the work-force, remittance of EPF and ESI (wherever applicable)shall be the sole responsibility of the Service Provider/Bidder. For any default with regard to statutory obligation, the Service Provider/Bidder is solely responsible. Wherever workforce is not covered under ESI, Service Provider should provide Mediclaim Policy for a sum of Rs.2,00,000/- each to their Workforce. The Original Mediclaim Policy should be with the workforce and a copy of the same shall be submitted to ISRO/URSC. No separate reimbursement towards such Mediclaim policy will be made.
  
6.5The Service Provider/Bidder shall also be liable for the remittance of all Taxes, Levies, Cess etc., on account of service rendered by them to the concerned authorities from time to time as per extant rules and regulations in the matter.
  
6.6The Service Provider/Bidder shall completely be responsible to maintain the Attendance, acquittanceof remuneration paid, EPF and ESI or Comprehensive Medi-claim Policy as the case may be. Governmental authorities shall have the right to inspect these records at any time and take necessary penal action for non-compliance of these provisions, if any.
  
6.6.1The Service Provider/Bidder is fully responsible for timely claiming and disbursing monthly payment of remuneration to their work-force engaged in URSC, within the time limit prescribed in the relevant Act/Rules.
  
6.6.2Payment disbursement shall be made to the Service Provider/Bidder on monthly basis for the actual units of work completed and on receipt of the invoice/bill which is duly certified by the Focal Points and approved by concerned Divisional Head/Group Head in URSC and submitted to the Accounts Officer, URSC in the prescribed format together with the following documentary proof.
  
i.Proof of payment of remuneration made to the work-force for the preceding month.
  
ii.Proof of remittance of both Employees and Employer's contribution towards EPF, ESI, as the case may be, made for the preceding month besides remitting Premium towards Mediclaim Policy.
  
iii.The statements containing the names of the work-force engaged, Account numbers, Total Units of work performed by each work-force, contribution paid etc.
  
iv.Proof of Goods and Services Tax paid for the preceding month towards bill amount received from URSC.
  
v.The Service Provider should maintain basic records essential to provide the details mentioned under clause 6.6.2 (i) to (iv) for verification by URSC or any other authority under the Law.
  
6.6.3The Service Provider/Bidder shall make the payment to the work-force by the 5th day of the succeeding month through the bank account of the respective work-force. The Service Provider/Bidder should issue signed wage slip/statement on their letterhead to the work-force containing details of remuneration paid, recoveries made etc.
  
6.6.4The successful bidder shall engage the work-force as per the requirements sought for by the Service Receiver for which the Service Provider shall provide the bio-data along with the credentials of the workforce as per Annexure-E to the concerned Purchase and Stores Officer.
  
6.6.5Issue of Entry Pass:- For arranging Entry Pass to enter the Service Receiver's premises, the successful bidder should submit the details of the work force as per Annexure-F to the concerned Purchase & Stores Officer along with the following documents:
  
(a)Police Clearance Certificate as at Clause 6.6.5(i);
  
(b)ID card issued by the Service Provider as at Clause 6.6.5(ii);
  
(c)Copy of the AADHAR;
  
(d)Copy of PAN Card (wherever applicable); and
  
(e)Two copies of stamp size photographs;
  
iPolice Clearance Certificate :-
  
It is the responsibility of the Service Provider/Bidder to arrange the character and antecedents of the work-force engaged for duty. The Service Provider/Bidder shall engage the work-force who is not having any criminal background. The character and antecedents shall be got verified through record check by Service Provider/Bidder at their own cost from the concerned Police authorities (Police Clearance Certificate) and submit the original report.
  
iiIdentity Card to be issued by the Service Provider:-
  
The successful bidder/Service Provider shall issue necessary Identity Card in their firm's logo to the work force deployed by them to URSC.
  
6.6.6The work-force once engaged for the Service shall not be changed without the prior concurrence of the Focal Point, URSC.
  
6.7The Service Provider/Bidder shall submit to the respective Paying Authority of the Service Receiver, the details of the monthly remuneration in the form of a pay-slip made by them to their workforce including the deductions, by 5th of the following month.
  
6.8In case, the Service Provider/Bidder fails to comply with any statutory/taxation liability under the appropriate law, and as a result, if ISRO/URSC is put under any loss/obligation, monetary or otherwise, ISRO/URSC will be entitled to get itself reimbursed either out of the outstanding bills against any of the Contract or from the Security Deposit to the extent of the loss or obligation in monetary terms.
  
6.9The Service Provider/Bidder shall be bound by the details furnished by them to URSC while submitting the tender or at any subsequent stage(s). In case, any of the documents furnished by them is found to be false at any stage, it would be deemed to be a breach of the Terms and Conditions of the Work Package Contract making the Service Provider/Bidder liable for legal action besides termination of Work Package Contract and forfeiture of Security Deposit.
  
6.10The Service Provider/Bidder shall not be allowed to transfer, pledge, assign or sub Contract its rights and liabilities under this Work Package Contract to any other agency.
  
6.11The Service Provider/Bidder shall be solely responsible for the redressal of grievances/resolution of disputes relating to the work-force engaged by the Service Provider/Bidder. The Service Receiver shall in no way be responsible for the settlement of such disputes. Service Provider should maintain a record of grievances received from their work force and action taken for settlement.
  
6.12For all intents and purposes, the Service Provider/Bidder shall be the 'Employer' within the meaning of different Labour Legislations in respect of the work-force engaged by the Service Provider/Bidder at URSC. The workforce engaged by the Service Provider/Bidder in URSC shall not have any claim whatsoever of 'Master and Servant' relationship nor have any 'Principal and Agent' relationship with or against URSC for the said services.
  
6.13The details of various statutory registrations as sought for in the enclosed Annexure-A shall be made available mandatorily as documentary evidence and the same shall be VALID as on the date of submission of Tender. In case of non-availability of any of the documents as sought for, the said Tender is liable for rejection and no clarification will be sought for by the Service Receiver in this regard.
  
6.14The successful bidder upon being served with the Work Package Contract by the Service Receiver shall obtain all necessary LabourLicense from the concerned Labour Department and the License shall be valid till the currency of the Work Package Contract.
  
6.15Any other terms, conditions or clauses not covered in this document shall be in accordance with other statutory Rules / Acts applicable to DOS/ISRO.
  
6.16The Service Provider/Bidder should have carried out Work Package Contract by deploying Workforce for any of the Central/State Government Department/Offices (as at Annexure-A).
  
6.17The Partners or Shareholders or Directors or Executives or Officers of the Service Provider shall not engage themselves as workforce under the Work Package
  
6.18The Service Provider/Bidder should engage a Supervisor who is capable of supervising the work carried out by its work force.
  
6.19The Service Provider/Bidder shall furnish a certificate of 'NO NEAR RELATIVE' to the effect that no near relatives of the Service Provider/Bidder is/are working/employed in DOS/ISRO Centers/Units/PSU and Autonomous Bodies and the same certificate shall be executed on Rs.200/- Non-Judicial Stamp Paper duly attested by Notary Public/Executive Magistrate by the Service Provider/Bidder. In case there are any 'Near Relative'of the Service Provider/Bidder is/are working/employed DOS/ISRO Centers/Units/PSU and Autonomous Bodies their Tender will be summarily rejected. The 'NO NEAR RELATIVE' is explained below: (The pro-forma is made available at Annexure-G).
  
The near relative (s) means:
  
a) Spouse
  
b) The one is related to the other in a manner as father, mother, son(s) & son's wife (daughter-in-law), daughter(s) & daughter's husband (son-in-law), brother(s) and brother's wife, sister, sister-in-law, sister's husband (brother-in-law) in relation to the Partner / Shareholders / Directors / Executives / Office bearers of the Service Provider'.
  
6.20In case of termination of Contract on its expiry or otherwise, the work-force engaged by the Service Provider/Bidder shall not be entitled to and shall have no claim whatsoever for any kind of employment in URSC/ISRO and shall be made known by the Service Provider to their workforce before being engaged.
  
6.21The status of the Service Provider/Bidder shall be that of an independent Service Provider/Bidder. The Service Provider/Bidder and its work-force performing under this Work Package shall not be the employees of URSC. Neither the Service Provider/Bidder nor its work-force shall be considered as employees of URSC. Such work-force has no right for subsequent regularization.
  
6.22The Service Provider/Bidder shall not assign, transfer or convey in whole or in part, this Work/Work Package Contract to anyone. The Service Provider/Bidder may also not delegate any of its obligations or duties under this Work Package Contract to anyone. The Service Provider/Bidder may not assign, pledge as collateral, grant a security interest in, create a lien against or otherwise encumber any payments that may or will be made to the Service Provider/Bidder under this Work Package.
  
6.23The Service Provider/Bidder shall be bound to accept all instructions/ directions issued by the Focal Point or any other person duly authorized by them relating to the execution of the Work Package.
  
6.24The Service Provider/Bidder shall maintain a register for the execution of the work and get endorsement of the same from the Focal Point of URSC every day for having completed the work satisfactorily.
  
6.25The details of work handled by the work-force, Supervisor and Establishment should be kept secret and should not be divulged to any person or outside agencies. An undertaking in this regard shall be provided by the Service Provider as specified in Annexure-H.
  
6.26The Service Receiver reserves the right to reject any of the work-force engaged by the Service Provider/Bidder, if the presence or activity of such workforce is detrimental to the interest or discipline or security of the Service Receiver.
  
6.27The Service Provider shall try to avoid deploying work force who was engaged for more than three years for the Service Receiver under various Work Packages.
  
6.28The Service Provider/Bidder is responsible to complete the quantum of work as specified in the Work Package and as required by the Service Receiver and in case of absence of the work-force, the successful Service Provider/Bidder should provide suitable replacement and for this purpose to ensure timely completion and the Service Provider/Bidder shall keep a panel of work-force whose Character and Antecedents are verified.
  
7.0 Financial:
  
7.1URSC shall pay the rates agreed upon to the Service Provider/Bidder on monthly basis on completion of the specified quantity of work mentioned in the Work Package.
  
7.2The rate(s) mentioned in the Work Package Contract shall be firm and fixed during the currency of the Contract.
  
7.3The Service Provider/Bidder shall ensure that the remuneration paid to workforce engaged shall not be less than the minimum wages fixed by the Ministry of Labour and Employment, Government of India/ Government of Karnataka or by ISRO/URSC, from time to time, whichever is the highest.
  
7.4It may specifically be noted that the bids not meeting even the basic cost of input i.e., unreasonably low prices to undercut and obtain the Work Package contract/order, are liable to be summarily rejected by URSC in order to ensure quality services.
  
7.5In case of breach of any conditions under the Contract, the Security Deposit shall be liable to be forfeited by the Service Receiver. In addition, the Work Package Contract is also liable to be terminated and any amount due to the Service Provider/Bidder against any other Contract from the Service Receiver is also liable to be appropriated.
  
7.6In case of partnership firm, 'power of attorney' should be signed by one person on behalf of others. Any breach of these conditions by the Bidder in relation to the Bidding Establishment or Partner or Shareholders or Directors or Executives or Office Bearers, the tender/work package contract will be cancelled and Earnest Money/Security Deposit will be forfeited at any stage whenever it is so noticed. The Service Receiver will not pay any damages to the Service Provider. The Service Provider/bidder will also be debarred from further participation in the concerned unit of the Service Receiver.
  
8.0Submission of Bills and Payment:
  
8.1The Service Provider/Bidder's bills shall be submitted before 7th (Seventh) of every month with due certifications to the respective Paying Authority.
  
8.2The Service Provider shall ensure that all the payments to the work-force shall be made through their respective Bank Account only within 5th of every month.
  
8.3The payment under the Work Package Contract shall be inclusive of the following components:
  
i.Contributions towards Employer's and Employee's Provident Fund.
  
ii.Contributions towards Employer's and Employee's State Insurance Contributions towards Employer's and Employees Mediclaim Policy.
  
iii.Service Charges, and
  
iv.Cost of Identity Cards etc., Accident/Death Insurance Coverage.
  
8.4Income Tax or any other Tax/Taxes/Fees/Cess/Levy as applicable and payable by the Service Provider/Bidder as per rules will be recovered from the monthly bills payable to the Service Provider/Bidder.
  
8.5In case the Service Receiver is made liable to pay any statutory liability arising due to the default of the Service Provider in relation to the Work Package Contract, the Service Receiver shall be entitled to deduct/recover the same from the payment against the Work Package Contract due to the Service Provider.
  
9.0Safety and Security:
  
9.1The Service Receiver's premises being a High Security Area, the work-force engaged for the work by the Service Provider/Bidder, will be required to follow the security requirements such as possessing a valid Entry Pass issued by the Service Receiver and ID Card issued by the Service Provider/Bidder while entering the campus, maintaining high order of discipline while on duty. It should be ensured by the Service Provider/Bidder that only Indian Nationals above the age of 18 years are included in the work-force and they should not have any criminal back ground.
  
9.2The Service Provider/Bidder shall take all safety precautions required for the execution of the work. They shall also be responsible for any loss or damage caused to URSC Property/Personnel due to negligence of the workforce and shall make good the losses by the Service Provider/Bidder at his own cost, failing which cost thereof, shall be recovered from the outstanding/running bills/Security Deposit of the Service Provider/Bidder.
  
9.3The Service Receiver shall not be responsible for any damages, losses, claims, financial or other injury to any of the work-force engaged by the Service Provider/Bidder in the course of their performing the functions/duties, or for payment towards any compensation. The work-force shall adequately be insured by the Service Provider/Bidder against accidents including loss of life as mentioned in Clause 10 hereunder.
  
9.4The Service Provider/Bidder shall solely be responsible for any theft, pilferage or misbehavior committed by any of the work-force while carrying out the Service(s) and the Service Receiver reserves the right to forfeit the Security Deposit.
  
9.5In case, the work-force engaged by the Service Provider/Bidder commits any act of omission/commission that amounts to misconduct/indiscipline/ incompetence, the Service Provider/Bidder shall forthwith remove the workforce under intimation to the Focal Point. The Service Provider/Bidder shall replace immediately any of its work-force who is/are found unacceptable because of security risks, incompetence, conflict of interest, improper conduct etc. upon receiving written notice from URSC.
  
9.6The Service Provider/Bidder shall ensure that the work-force engaged by them are disciplined and do not participate in any acts prejudicial to the interest of the Service Receiver.
  
9.7The Service Provider/Bidder shall solely be responsible for the redressal of grievances/dispute relating to work-force engaged.
  
9.8The requirement of the quantity mentioned in the Work Package may vary and is subject to change based on actual requirement of the Service Receiver. The Service Provider/Bidder has to complete any additional or sporadic requirement as required by the Service Receiver by engaging additional work-force if any required. The payment will be based on the quantum of work completed which should be duly certified by the authorized official of the Service Receiver.
  
10.0Compensation to Workforce
  
10.1ISRO/URSC have adopted the guidelines to grant compensation in case of death/permanent incapacitation of persons engaged by the Service Provider/Bidder (Private Companies, firms & Contractors) due to unintended/ unforeseen occurrences during maintenance, operation and provisioning of Public Services.
  
10.2The extent of liability, on the occurrence of any 'accident' as defined under these Guidelines, Department shall whether or not there has been any wrongful act, neglect or default on its part and notwithstanding anything contained in any other law, be liable to pay compensation to such extent as prescribed below:
  
(a)In the event of death or permanent disability resulting from loss of limbs - Rs.10 Lakh.
  
(b)the event of other permanent disability - Rs.7 Lakhs.
  
10.3Any compensation paid under these Guidelines shall be recoverable from such Service Provider/Bidder concerned.
  
10.4The Service Provider/Bidder concerned shall have to furnish originals along with premium receipts and other papers related thereto to the concerned Contract Manager/Focal point within 15 days from the date of commencement of the Contract.
  
10.5TheService Provider/Bidder should provide their unconditional acceptance to these guidelines in their letterhead duly signed by their authorised signatory which is mandatory for acceptance of their offer.
  
11.0Earnest Money Deposit [Not Applicable for E-Tenders]
  
11.1The Bidder shall submit an interest-free Earnest Money Deposit (EMD) in single instalment for Rs.__________________ (Rupees ___________________________ Only) in the form of Demand Draft/Banker's Cheque/Fixed Deposit Receipt/Bank Guarantee (from any Nationalised/Scheduled Banks executed on non-judicial stamp paper of Rs.200/-) or any acceptable form. In case of bank guarantee, it shall be valid for a period of 45 days beyond the final tender validity date. The bank guarantee submitted by the Tenderer/Bidder shall be verified immediately from the issuing bank. The EMD shall be drawn in favour of Accounts Officer, URSC.
  
11.2Any Tendernot accompanied with EMD shall be treated as invalid and rejected and no clarification or second opportunity shall be given for its submission.
  
11.3Registered Tenderers/Bidders, Central PSUs/PSEs/Autonomous Bodies, Micro and Small Enterprises, etc., shall be exempted from payment of EMD. Necessary valid documentary evidence shall be submitted with Tender by the Bidder seeking exemption from payment of EMD.
  
11.4EMD of a Tenderer/Bidder shall be forfeited, if the Bidder withdraws or amend their tender or deviates from the tender in any respect within the period of the validity of the tender. Failure to furnish security deposit/performance bond by a successful Bidder within the specified period shall also result in forfeiture of EMD.
  
11.5EMD shall be refunded to all the unsuccessful Tenderer/Bidders within 30 days after placement of the Work Package Contract. EMD shall be refunded to the successful Service Provider/Bidder after payment of Security Deposit or may be adjusted against the Security Deposit. EMD shall be refunded to all the participants in cases where the tender is cancelled or withdrawn by the Centre/Units, within 30 days from the date of such cancellation or withdrawal.
  
12.0Joint and severe liability:
  
If the Bidder is a joint entity, consisting of more than one partnership, corporation or other business organization, all such entities shall be jointly and severally liable for carrying out the activities and obligations of this Work Package and for any default of activities and obligations.
  
13.0Severability:
  
If any provision of this Work Package Contract is determined by a Court of competent jurisdiction to be invalid or unenforceable, such determination shall not affect the validity or enforceability of any other part or provision of this Work Package Contract.
  
14.0Immunity from liability:
  
Every person who is a party to the Work Package is hereby notified and agrees that the State, URSC and all its employees, agents, successors and assigns are immune from liability and suit for or from Service Provider/Bidder's activities involving third parties and arising from the Work Package Contract.
  
15.0Intellectual Property:
  
The Service Provider/Bidder agrees that they should not use the Name/logos of ISRO in any manner, including commercial advertising or as a businessreference, including ID cards. Any violation will result in cancellation of the Work Package Order/Purchase Order including forfeiture of Security Deposit.
  
16.0Termination and Short Closing of Contract:
  
16.1Under the normal circumstances, termination/short closing of the Work Package is not foreseen. However, in case of repeated non-performance of the Work Package, owing to deficiency of service or breach of Contract or cessation of the requirement, the Service Receiver reserves the right to terminate the Work Package Contract wholly or partly by giving a prior notice of not less than 30 days, without any obligation on its side.
  
16.2If the Service Provider/successful Bidder want to withdraw the Work Package Contract voluntarily, a prior notice of 30 days is required.
  
16.3The Work Package is liable to be terminated without notice and the Security Deposit under the Work Package Contract shall be liable to be forfeited in the following circumstances:-
  
16.3.1For the breach of any material term, condition or provision of this Work Package by Service Provider/Bidder.
  
16.3.2Any statement, representation or certification is false, deceptive or materially incorrect or incomplete.
  
16.3.3The Service Provider/Bidder or any of its workforce and agents has committed or engaged in fraud, misappropriation, embezzlement, malfeasance or misfeasance.
  
16.3.4If the Service Provider/Bidder terminates or suspends their business, without giving prescribed notice.
  
16.3.5The Service Provider/Bidder's license or certification is suspended, terminated, revoked or forfeited.
  
16.3.6If the Service Provider/Bidder failed to comply with any applicable law of the land.
  
16.3.7In the event of sustenance of loss by the Service Receiver due to the premature termination of Work Package Contract by the Service Provider, the same shall be recovered from the Security Deposit.
  
16.3.8If the Contractor becomes bankrupt or otherwise insolvent or any petition seeking its insolvency is admitted by a Court/Tribunal of competent jurisdiction or if the Contractor applies for voluntary insolvency or enters into any arrangement for deferred payment to its creditors.
  
17.0Security Deposit:
  
The Service Provider/Bidder shall guarantee faithful execution of the Contract in accordance with the terms and conditions specified. As a performance security, the Service Provider/Bidder shall furnish security deposit for 10% Only of the Contract Value in the form of Demand Draft/Fixed Deposit Receipt/Banker's Cheque/Bank Guarantee issued by a Nationalized/Scheduled Bank valid beyond 2 months from the date of completion of the Contract or any other acceptable form.The Security Deposit shall not carry any interest and shall be returned on completion of all the Contractual obligations with a No Claim Certificate issued by the Contractor as per our specimen.The security deposit has to be executed within 15 days or any extension thereof, after the receipt of Work Package/Order as per our specimen.
  
18.0Parallel/Adhoc Contract:
  
URSC reserves the right to enter into parallel/adhoc Work Package Contract with one or more Service Provider/Bidders in order to facilitate deployment of work-force during the currency of the Work Package Contract for availing the same or similar Services.
  
19.0Volume of work:
  
The requirement of work force purely depends upon the activities of URSC for the Work package. The mere mention of the number of work-force against this Work Package Contract does not by itself confer any right on the Service Provider/Bidder to demand that work relating to or any item thereof, should necessarily or exclusively be entrusted to the Service Provider/Bidder. The Service Receiver reserves the option for allocation of work force to meet the works to be carried out and the Service Provider shall not have any right in this regard. No guarantee can be given as to the definite volume of work which will be entrusted to the Service Provider/Bidder at any time or during the period of the Work Package Contract.
  
20.0Force Majeure Clause:
  
In case, completion of job is delayed by any circumstances such as acts of god, sabotages, civil commotion, riots, insurrections, revolutions, earthquake, fire, flood or other natural events beyond the control of the Service Provider/Bidder, which makes his work-force unable to complete the tasks assigned to them in time, then the Service Provider/Bidder shall give notice within 15 days to the Service Receiver in writing of his claim for an extension of time. The Service Receiver on receipt of such notice after verification if necessary may agree to extend the period of Work Package as may be reasonable without prejudice to other terms and conditions of Work Package.
  
21.0Jurisdiction
  
The Courts within Bengaluru will have the jurisdiction to deal with and decide any matter arising out of this Contract.
  
22.0Applicable Law:
  
The Contract shall be interpreted, construed and governed by the Laws in India.
  
23.0Arbitration:
  
23.1In the event of any disputes or differences or claims arising out of or in relation to the interpretation,implementation,execution,performance and application of the Contract, such disputes or differences or claims shall be first settled amicably by mutual consultations of the good offices of the respective parties and recognising their mutual interests,attempt to reach a solution satisfactorily to both the parties.If such resolution is not possible within 30 days from the date of receipt of written notice of the existence of such disputes, then the unresolved disputes or differences shall be referred to the Sole Arbitration appointed by the Parties by mutual consent in accordance with the rules and procedures of Arbitration and Conciliation Act of 1996 or any modification thereof.The parties further agree to Arbitration as per the rules of the Karnataka Arbitration Center,Khanija Bhavan, Race Course Road Bengaluru.

The decision of the Arbitrator shall be final and binding on both the Parties.

The expenses for the Arbitration shall be paid as may be determined by the Arbirator.
  
24.0Submission of Forged Documents:-
  
If any of the tenderers/bidders submit any forged or false documents along with Tender, such Tenders will be summarily rejected and such bidders will be blacklisted for all future tenders.
  
25.0Validity:-
  
The submitted by the Service Provider/Bidder shall be valid for a minimum period of Ninety Days from the date of opening of the Tender.
  
  
  
  
Senior Purchase & Stores Officer/
Purchase & Stores Officer
(For & on behalf of the President of India)
  
  
  
  
ANNEXURE - A
 
 
DETAILS OF THE BIDDER'S ESTABLISHMENT

(To be provided by the Bidder with each Tender)
 

1 Name of the Bidder/Tendering Company/Firm/Agency     
2(a) Full Address of the Registered Office     
2(b) Telephone No. & Mobile No.     
2(c) Fax No.     
2(d) E mail address     
3 Full Address of Operating Branch Office, if any     
3(a) Telephone No. & Mobile No.     
3(b) Fax No.     
3(c) E mail address     
4 Indicate the Organizational status of the Service Provider     
5 Under which Act/Rule the Service Provider/Bidder/Tendering Company/Firm/Agency is registered     
6 Registration No. & Date of Registration     
7 Name of the Proprietor/Manager/ President/Secretary/Chief Executive with address and contact phone No.     
8 Name of Partners/Shareholders/ Directors/Executives/Officers of the Service Providers as defined under clause 8.18 of the General Terms and Conditions of the Work Package (If required attached additional sheet)     
9 Whether any of the persons mentioned in serial No.7 & 8 are being included as a part of the work force     
10 Whether any near relative of the Proprietor/Office bearers is/are working in URSC/ISTRAC/ISRO HQ/LPSC, if so details (Please see Annexure-G)     
11 Whether any known employee (other than above) is working in URSC/ISTRAC/ISRO HQ/LPSC (give details)     
12 Copy of the Memorandum of Association & Bye-Law of the Company/Society/Firm/ Establishment in full.     
12(a) Indicate the relevant clause of the Memorandum/Bye-Law enabling the Service Provider to undertake Work as under clause 8.1 of the General Terms and Conditions     
13 Valid PAN No. & Year     
14 Valid TAN No. & Year     
15 Valid AADHAR Card No./Udyog AADHAR Card No.     
16 Valid Goods & Service Tax Registration No. & Year     
17 Valid EPF Registration No. & Year     
18 Valid ESI Registration No. & Year     
19 Bank Account Details of the Service Provider Name of the Bank Account No. IFSC Code     
20 The details of the Works of similar nature handled by the tendering firm/Agency during the last 03 years to any CPSU/State PSU shall be submitted in the following format and documentary proof should be attached.
Sl. No. Details of Client along with Address, Telephone & Fax No. Value of Contract Rupees in Lakhs Contract period
FromTo
(a)                    
(b)                    
(c)                    
(d)                    
21Details of Service Tax collected and remitted during the last 03 years or for applicable years if less than 03 (documentary proof should be attached)
Sl. No.Details of Client along with Address, Telephone & Fax No. Contract periodAmount of Service Tax Collected in Rs.Amount of Service Tax remitted to Government in Rs.
FromTo
(a)                         
(b)                         
(c)                         
22Whether the Service Provider/ Bidder provides work-force to any Establishments in Bengaluru other than URSC/ISTRAC/ISRO HQ/LPSC. If so, give the details  
 
 
Note:- 1. If any of the above columns are kept unfilled and not supported by documentary proof, such EoIs/Tenders will be summarily rejected by the Service Receiver.
 
 
 
 
DECLARATION

I/We hereby declare that the information furnished above are true and correct to the best of my/our knowledge and belief.
 
 
 
 
(Signature of Authorized Signatory with Seal)
 
Name in full :                                              
 
Date :
Place :
 
 
 
ANNEXURE - B
 
DECLARATION BY THE BIDDER
 
(To be provided by the Bidder with Tender on the letter head of the Bidder)
 
1I/We,___________________________________________Son/Daughter/Wife/ Husband of Shri/Smt____________________________________________ (Proprietor/Partner/Director/Authorized Signatory of the Firm), I am competent to sign the declaration and execute this Tender.
 
2I/We have carefully read and understood all the enclosed terms and conditions and undertake to abide by the same.
 
3The information/documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I/We am/are well aware of the fact that furnishing of any false information/fabricated document would lead to rejection of our Tender at any stage besides liabilities towards prosecution under appropriate law.
 
4I/We agree to pay the Remuneration to the work-force in time not less than the Minimum Remuneration fixed by the Ministry of Labour and Employment, Government of India/State Government and remit the EPF and ESI or Medi-Claim Policy of both Employee's as well as Employer's without fail to the concerned Government Authorities regularly.
 
5I/We also agree to strictly abide by all the statutory requirements/provisions relating to labour laws as prevailing from time to time.
 
6I/We also agree to engage only that work-force whose character and antecedents are verified through Police Clearance Certificate for carrying out the work at URSC.
 
7I/We also agree to submit the monthly bills/invoices to the Paying Authority before 5th of the following month itself with due certification.
 
8I/We also agree to strictly provide self-attested proof of crediting remuneration to the Bank Account of our work-force by 10th of every month to URSC.
 
9I/We also agree to adhere to clause 6.18 & Clause 10 of the General Terms and Conditions of the Work Package.
 
 
 
 
(Signature of Authorized Signatory with Seal)
 
Name in full :                                              
 
 
Date :
Place :
 




ANNEXURE - C
 
 
DECLARATION BY THE BIDDER REGARDING COURT CASES

(To be provided by the Bidder with Tender On the letter head of the Bidder)
 
I/We hereby undertake that our establishment do not have any legal suit/criminal case either pending against me/us/Partner(s)/Proprietor or any of our Directors (in the case of Company) or being contemplated and have not been earlier convicted on the grounds of moral turpitude or for violation of laws in force
 
OR
 
I/We hereby undertake that our establishment is having the following legal suit/criminal case pending against me/us/Proprietor/Partner (s)/Directors (in the case of Company), of which the details are furnished below:
 
Sl.No. Case Number and the details of the Honorable Court Nature of the Case Name of the Parties involved
1      
2      
3      
 
 
Note : Strike out whichever is not applicable.
 
 
 
(Signature of Authorized Signatory with Seal)
 
Name in full :                                              
 
 
Date :
Place :
 




ANNEXURE - D
 
 
COMPLIANCE STATEMENT

(to be provided by the Bidder with Tender on their letter head)
 
 
Sl. No. Particulars YES/ NO
1 Whether a copy of the Establishment Registration Certificate is enclosed  
2 Whether a copy of PAN Card is enclosed  
3 Whether a copy of TAN Card is enclosed  
4 Whether a copy of the AADHAR Card/Udyog AADHAR Card in enclosed  
5 Whether a copy of lat 3 years IT return filed by the establishment (Form-16) is enclosed  
6 Whether a copy of the valid Goods and Service Tax Registration Certificate is enclosed  
7 Whether a copy of the valid E.P.F. Registration Letter/Certificate is enclosed  
8 Whether a copy of the valid E.S.I. Registration Letter/ Certificate is enclosed  
9 Whether a copy of the valid Registration/Licence obtained with the Labour Department is enclosed.  
10 Whether copy of Financial Statements like Profit & Loss Account, Balance Sheet etc., in support of financial turnover of the establishment is enclosed  
11 Whether copy of Statement of Bank A/C for the last financial year in the name of the Establishment is enclosed  
12 Whether, the Service Provider/Bidder have executed similar nature of Contract for supply of work-force in ISRO or any other Central/State Government Department/Office or PSU/PSE for the last 3 years (Proof should be enclosed)  
13 Whether Contract/Order copy of similar work carried out by the Service Provider/Bidder to any Government Organizations/PSUs with a minimum workforce of similar qualification of 30 Nos. as on the date of submission of tender is attached  
14 Whether the Annexure-A (Details of the Bidder's Establishment) is duly filled in and signed  
15 Whether the Annexure-B (Declaration by the Service Provider/Bidder) is duly filled in and signed  
16 Whether the Annexure-C (Declaration by the Service Provider/Bidder regarding Court Cases) is duly filled in and signed  
17 Whether Earnest Money Deposit as per the Tender is enclosed  
18 Whether the Offer is valid for 90 days from the date of opening of the tender  
19 Whether the certificate regarding 'NO NEAR RELATIVE' duly attested by Notary Public/Executive Magistrate in Rs.200/- Non-Judicial Stamp Paper attached. (Annexure-G)  
20 Whether the bye-law of your establishment as contemplated at Clause-6.1 attached  
 
 
 
(Signature of Authorized Signatory with Seal)
 
Name in full :                                              
 
 
Date :
Place :
 







ANNEXURE - E
 
 
BIO-DATA OF THE WORK-FORCE TO BE ENGAGED

(to be provided by the Service Provider/Bidder against each Work Order)
 
 
1Work Package No. & Date  
2 Name (BLOCK LETTERS) Shri/Smt./Kum.*
3 Sex Male/Female* 
4(a) Religion/Caste 
(b) Category (SC/ST/OBC/PH/Ex-Service) 
5 Nationality 
6Date of Birth (DD-MM-YY)  
7Name of the Parent/GuardianShri/Smt.*
8Relationship with the Parent/Guardian Father/Mother/Spouse*
9Marital StatusMarried/Unmarried*
10AADHAR Card No. 
11Educational Qualification 
Sl. No.QualificationName of the Board/ University% of Marks Class/ Division
i.    
ii.    
iii.    
iv.    
12Experience_______Years_______Months
 Name of the establishment PeriodNature of Work
FromTo
i.    
ii.    
iii.    
iv.    
13Identification marks (as per SSLC Book)1.
2.
14.References (Two reputed work-force in your locality)   
15.Present Address 
House No./Name  
Place/Street  
Post Office  
District  
State  
PIN Code  
Phone  
16.Permanent Address 
House No./Name  
Place/Street  
Post Office  
District  
State  
PIN Code  
Phone  
17.ID ProofVoter ID/PAN Card/Driving License/Passport/AADHAR
 
* Strike whichever is not applicable
 
 
(Please enclose copies of proof for age, qualification, experience etc.)
 
 

I ,___________________________________ declare that all the above mentioned details are true and correct in my knowledge. I also declare that no criminal case is pending against me in any court of law.

 
 
 
Signature:                                              

Name:                                              
Date:
Place:
 
 
 
 
(ON THE LETTER HEAD OF THE SUCCESSFUL BIDDER)
(to be provided by the Service Provider/Bidder against each Work Order)
 
 
I enclose the Bio-data / details of the following Work force. I have verified and found out that the Bio-data / details furnished are correct to the best of my knowledge and belief.
 
 
 
(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)

Name in full :                                                                                          
 
 
Date :
Place :
 





ANNEXURE - F
 
 
FORM FOR ISSUING ENTRY PASS BY SERVICE RECEIVER

(ON THE LETTER HEAD OF THE SUCCESSFUL BIDDER)

(to be provided by the Bidder with Tender on their letter head)
 
 
1 Work Package No. & Date  
2 Name of the Worker (BLOCK LETTERS)  
3 Sex  
4 (a) Religion/Caste  
(b) Category (SC/ST/OBC/PH/Ex-Service)  
5 Nationality  
6 Date of Birth (DD-MM-YY)  
Blood Group  
7 Name of the Parent/Guardian  
8 Relationship with the Parent/Guardian  
9 Marital Status  
10 AADHAR Card No.  
ID Card No. & Date of issue (issued by the Service Provider/Bidder by Numerical Code)  
PAN Card No. & Year  
11 Educational Qualification  
Sl. No. Qualification Name of the Board/ University % of Marks Class/ Division
i        
ii        
iii        
iv        
12 Identification marks (as per SSLC Book) 1. 
2. 
EPF No.  
ESI No..  
E-mail  
Mobile No.  
13 Present Address  
House No./Name  
Place/Street  
Post Office  
District  
State  
PIN Code  
Phone  
14 Permanent Address  
House No./Name  
Place/Street  
Post Office  
District  
State  
PIN Code  
Phone  
15 ID Proof Voter   ID/PAN   Card/Driving   License/Passport/AADHAR*
Police Verification Details: Document No.:  
  Issue Date:  
 
(Please enclose copies of ID Proof)


Verified from the records and found correct to the best of my knowledge and belief.
 
 
 
 
(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)
 
Name in full :                                                                                          
 
 
Date :
Place :
 





ANNEXURE - G
 
PROFORMA FOR NO NEAR RELATIVE(S) CERTIFICATE *
 
 
I_______________________________ S/o Shri/Smt. ______________________________on behalf of ______________________________ hereby certify that none of my/our relative(s) as defined in clause 6.20 of the General Terms and Conditions for Work Package is/are employed in URSC/ISITE. In case at any stage, it is found that the information given by me/us is false/incorrect, the Department/ISRO shall have the absolute right to take any action as deemed fit, without any prior intimation to me/us.
 
 
 
 
(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)
 
Name in full :                                                                                          
 
 
Date :
Place :
 
 
To be executed on Rs.200/- Jon-Judicial Stamp Paper & attested by Notary Public/Executive Magistrate by the Bidder.





ANNEXURE - H
 
 
UNDERTAKING BY THE SERVICE PROVIDER

(to be submitted by the Service Provider in their letter head to the Service Receiver)
 
UNDERTAKING
 



I,_______________________(authorised person of the Service Provider),__________________________(Designation) of M/s____________________(Service Provider's name and address) participating in the tendering process for award of work under the Work Package Contract in UR Rao Satellite Centre, Bengaluru do hereby undertake that:
 
 
1.I _________________have read and understood the General Terms and Conditions of the Work Package.
 
 
2.I as well as the workforce to be deployed by me/our firm will maintain confidentiality of the work awarded to us and will not divulge any information that has come to my/our knowledge during the course of the execution of the Work in URSC/ISRO for the Government.
 
 
3.I as well as the work force to be deployed for carrying out the work will not retain or remove any drawings, electronic records or any documents related to such work from the premises of URSC/ISRO and do not take any photograph or make copies or extracts from them.
 
 
4.I as well as the work force do not divulge any information or confidential matters either during or after the term of the Work Package Contract for my or our own benefit or for the benefit of others.
 
 
5.I understood that in case of violation of the terms and conditions of the Work Package and this undertaking, UR Rao Satellite Centrehas the right to cancel the Work Package Order including forfeiture of Security Deposit in addition to initiation of appropriate legal action/remedies.
 
 
6.I understood that strict compliance of this undertaking is a condition for award of the work under Work Package.
 
 
Dated this the______________day of _____________________2018 at____________________
 
 
 
 
(Signature of Authorized Signatory of the Service Provider/Bidder with Seal)
 
Name in full :                                                                                          
 
 
Date :
Place :
 
****************************

ANNEXURE - III

ONSITE MAINTENECE OF LAN INFRASTRUCTURE

 

The information in this document is reference for quoting the Unit price in Price bid form.

 

Note:Vendors are requested to quote only service charge per unit in the UNIT PRICE column.


         Table-1:- Sample Price Bid form

TABLE-1
Sl.No Item DescriptionSlab
Range
Qty UOM Currency Unit Price Total Price Taxes, if any
(narration)
Taxes, if any
(Value)
Other Costs,
if any
(narration)
Other Costs,
if any
(Value)
Landed Cost
                      
1DIPLOMA IN ELECTRONICS/ELECTRONICS AND COMMUNICATION/ COMPUTER SCIENCE   14976 TSU Kindly select the currency from the dropdown list Quote service charge per Unit(refer Table 2 - Sl.No E) Will be automatically calculated by the system Mention GST Percentage GST Value Quote if required Quote if required Will be automatically calculated by the system
1ITI IN COMPUTER SCIENCE/ELECTRONICS/ ELECTRONICS AND COMMUNICATION   9984 TSU Kindly select the currency from the dropdown list Quote service charge per Unit(refer Table 2 - Sl.No E) Will be automatically calculated by the system Mention GST Percentage GST Value Quote if required Quote if required Will be automatically calculated by the system


  NOTE: In the bellow mentioned Table-2
1. SL.No A,B,C,D values are fixed values and Vendors are not allowed to alter.
2. SL.No E(Service charges) should be quoted in the Price bid form only which is attached in the Tender.
3. SL.No F(GST) also should be quoted in the Price bid form only.


TABLE-2
U.R.RAO SATELLITE CENTRE
PURCHASE DIVISION
Ref No:ISAC-CE-2019-E0-6474-01
ONSITE MAINTENECE OF LAN INFRASTRUCTURE
SL.NO Category No.of Days No.of Units** per
Person Per
Day
No.of Units** per
Person Per
Month
Total No.of Units
for 24 Months for
03
Diploma/02 ITI Persons
Wages No.of
Persons
No.of
Months
Total Rs.
Wages Per Unit
(In Rs.)
Wages Per Person Per Day
(8 Units)
(In Rs.)
Wages Per Person Per Month
(In Rs.)
A WAGES
1. DIPLOMA IN ELECTRONICS/ELECTRONICS AND COMMUNICATION/ COMPUTER SCIENCE 26 08 208 14976 151.25 1210 31460 03 24 22,65,120.00
2. ITI IN COMPUTER SCIENCE/ELECTRONICS/ ELECTRONICS AND COMMUNICATION 26 08 208 9984 107.25 858 22308 03 24 10,70,784.00
  Sub Total of A 33,35,904
B EMPLOYERS PROVIDENT FUND [EPF]
Employer's Contribution of EPF @ 13% On Sub Total A 4,33,667.52
Sub Total of B 4,33,667.52
C MEDICLAIM POLICY
The Service Provider has to arrange for Mediclaim Policy for a sum of Rs 2,00,000/-(Rupees Two Lakhs Only) to each of the Workforce at his Cost.This aspect shall be taken care while submitting the quotation.  
Sub Total of C  
DSERVICE CHARGES
1. (Service provider shall Quote the Service charges Per Unit basis which shall be fixed by during the tenure of the Contract)(1 TSU = 8 Hours,Maximum Units Per day = 8 TSU) Quote service
charge per unit
in price bid form
  Sub Total of D  
E GOODS AND SERVICE TAX[GST]  
  GST extra @ 18% or as applicable Quote in
Price bid
form
  Sub Total of E  
***Note:01 TSU =08 Hours
Back Technical Write-up/Drawings (Attach docs meant for Vendors) GENERAL TERMS AND CONDITIONS - NO CLAIM CERTIFICATE SERVICE CONTRACT TERMS AND CONDITIONS